The National Helpline Against Atrocities has Launched

The Ministry of Social Justice and Empowerment is scheduled to launch a National Helpline Against Atrocities (NHAA) on 13th Dec 2021.

Aim is to ensure proper implementation of the Scheduled Castes and the Scheduled Tribes (Prevention of Atrocities) {PoA} Act, 1989 which was enacted with a view to, inter-alia, preventing atrocities on members of Scheduled Castes (SCs) and Scheduled Tribes (STs).

The NHAA will be available round the clock on toll-free number 14566 across the country.

It can be accessed by making a voice call /VOIP either from a mobile or land line number of any Telecom Operator across the country. This service will be available in Hindi, English and regional language of the State/UTs. Its Mobile application will also be available.

Available as a web based self-service portal also, the NHAA will generate awareness about the Protection of Civil Right (PCR) Act, 1955 and its rules as well.

A Docket number shall be given for each complaint received from Victim/Complainant/NGOs regarding non-compliance of the POA Act, 1989 and the PCR Act, 1955. The status of the grievance can be tracked by complainant/NGOs online.

Any inquiry shall be replied by IVR or operators in Hindi, English and Regional languages.

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