Basic Concept Of Quality Management

Quality management is a system that ensures that products or services meet customer requirements. Quality management systems are designed to make sure that products or services consistently meet customer requirements, which in turn leads to customer satisfaction and improved market share.

Also Read: Basic Concept of Quality Management MCQ and Answers

Basic Concept Of Quality Management

The basic concept of quality management is to ensure that products or services consistently meet customer expectations. This can be achieved by setting standards for quality at each stage of the production process.

Quality management is the responsibility of everyone in an organization, including senior management. Quality management involves planning for quality, implementing quality processes, and evaluating performance.

Quality managers oversee the entire process from planning through execution and delivery to ensure that each step meets company standards. They also conduct audits and inspections to ensure compliance with those standards.

What is quality management?

Quality management is a system that ensures that products or services meet customer requirements. Quality management systems are designed to make sure that products or services consistently meet customer requirements, which in turn leads to customer satisfaction and improved market share.

Quality management systems are designed to make sure that products or services consistently meet customer requirements, which in turn leads to customer satisfaction and improved market share.

Quality management seeks to improve quality, reduce costs, increase customer satisfaction and sustain a competitive advantage. The result of quality management is improved quality of products or services that can be traced back to an individual contributor who has contributed to the process.

The overall goal of quality management is to continually work toward delivering a product or service that satisfies customers and other stakeholders. Achieving this goal requires a company to use its resources effectively while avoiding waste in all forms.

Quality management helps companies to achieve five key objectives:

1) Ensure that products and services meet customer requirements

2) Reduce costs by eliminating waste and maximizing efficiency

3) Promote employee satisfaction through better working conditions and job satisfaction

4) Improve productivity by creating a safe workplace environment where employees feel valued and secure

5) Develop organizational credibility by delivering on promises made

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