Identify from Juran’s ten steps to quality improvement a statement which implies providing a morale boost.

Identify from Juran’s ten steps to quality improvement a statement which implies providing a morale boost.

a) Organize to reach goals
b) Adopt the new philosophy
c) Give recognition
d) Provide Training

Answer: c
Explanation: ‘Give recognition’ is one of the statements of Juran’s ten steps to quality improvement. It means providing a morale boost. This will ensure that the confidence level in the employees’ increases and they are rejuvenated.

More Question on Quality Gurus – Juran

  1. Which of the following does not mean to ‘Keep score’ from Juran’s ten steps to quality improvement?
  2. Which among the following does not belong to Juran’s ten steps to quality improvement?
  3. Which among the following does not belong to Juran’s Quality Trilogy?
  4. Which among the following does not belong to the classification of Cost of Quality done by Juran?
  5. Which among the following is not a contribution made by Juran?
  6. Which among the following is not part of Juran’s ‘Three Role Model’?
  7. Which among the following is not a contribution made by Juran?

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