According to Crosby’s Fourth Absolute of Quality, the measurement of quality is the price of ______not indexes.
a) Conformance
b) Non-conformance
c) Adherence
d) Performance
Answer: b
Explanation: According to Crosby’s Fourth Absolute of Quality, the measurement of quality is the price of non-conformance, not indexes. There are four absolutes of quality proposed by Crosby. Crosby served in the US Navy in the Second World War.
Quality Gurus – Crosby
- According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by obstacle reporting?
- Which of the following does not belong to Crosby’s Fourteen Steps for Quality Improvement?
- According to Crosby’s Fourteen Steps for Quality Improvement, what do you mean by QITs?
- Which among the following does not belong to the five sections of Crosby’s Quality Vaccine?
- According to Crosby’s Third Absolute of Quality, quality has a performance standard of ________not acceptable quality levels.
- According to Crosby’s Second Absolute of Quality, quality is achieved by _______not appraisal.
- According to Crosby’s First Absolute of Quality, quality is _______ to requirements, not goodness.
- Which among the following is not a contribution made by Crosby?
- Which among the following is not a contribution made by Crosby?