What is the other name of intangible costs?
a) Hidden Costs
b) Prevention Costs
c) Appraisal Costs
d) Internal Failure Costs
Answer: a
Explanation: The other name of intangible costs is Hidden Costs. They are the cost associated with providing a non-conforming product or service to a customer that is difficult to identify and quantify.
More Questions on Cost of Quality
- Evaluation of field stock and spare parts fall under the category of ______
- Receiving or incoming inspections and tests fall under the category of ______
- Retrofit costs fall under the category of _______
- Quality improvement, Quality education, and Quality performance reporting fall under the category of _______
- Which of the following does not belong to External Failure Costs?
- Which of the following does not belong to Internal Failure Costs?
- Which of the following does not belong to Internal Failure Costs?
- Which of the following does not belong to Prevention Costs?
- Which of the following does not belong to Prevention Costs?
- Mathematically the cost of quality equals to _______