Which among the following does not belong to Juran’s ten steps to quality improvement?

Which among the following does not belong to Juran’s ten steps to quality improvement?

a) Build awareness of the need and opportunity for improvement
b) Set goals for improvement
c) Organize to reach goals
d) Adopt the new philosophy

Answer: d
Explanation: Juran has suggested ten steps for quality improvement. ‘Build awareness of the need and opportunity for improvement’, ‘Set goals for improvement’, and ‘Organize to reach goals’ are part of Juran’s ten steps to quality improvement. ‘Adopt the new philosophy’ belongs to Deming’s fourteen points on route to quality.

More Question on Quality Gurus – Juran

  1. Which of the following does not mean to ‘Keep score’ from Juran’s ten steps to quality improvement?
  2. Identify from Juran’s ten steps to quality improvement a statement which implies providing a morale boost.
  3. Which among the following does not belong to Juran’s ten steps to quality improvement?
  4. Which among the following does not belong to Juran’s Quality Trilogy?
  5. Which among the following does not belong to the classification of Cost of Quality done by Juran?
  6. Which among the following is not a contribution made by Juran?
  7. Which among the following is not part of Juran’s ‘Three Role Model’?
  8. Which among the following is not a contribution made by Juran?

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