Which among the following is not a contribution made by Juran?

Which among the following is not a contribution made by Juran?

a) Internal Customer
b) Cost of Quality
c) Quality Trilogy
d) Quality Loss Function

Answer: d
Explanation: Juran’s contributions can be studied under five topics. They are internal customers, cost of quality, quality trilogy, Juran’s 10 steps for quality improvement, and the breakthrough concept. Quality Loss Function is a contribution made by Taguchi.

More Question on Quality Gurus – Juran

  1. Which of the following does not mean to ‘Keep score’ from Juran’s ten steps to quality improvement?
  2. Identify from Juran’s ten steps to quality improvement a statement which implies providing a morale boost.
  3. Which among the following does not belong to Juran’s ten steps to quality improvement?
  4. Which among the following does not belong to Juran’s Quality Trilogy?
  5. Which among the following does not belong to the classification of Cost of Quality done by Juran?
  6. Which among the following is not part of Juran’s ‘Three Role Model’?
  7. Which among the following is not a contribution made by Juran?

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