Which among the following is not a contribution made by Juran?
a) Internal Customer
b) Cost of Quality
c) Quality Trilogy
d) Quality Loss Function
Answer: d
Explanation: Juran’s contributions can be studied under five topics. They are internal customers, cost of quality, quality trilogy, Juran’s 10 steps for quality improvement, and the breakthrough concept. Quality Loss Function is a contribution made by Taguchi.
More Question on Quality Gurus – Juran
- Which of the following does not mean to ‘Keep score’ from Juran’s ten steps to quality improvement?
- Identify from Juran’s ten steps to quality improvement a statement which implies providing a morale boost.
- Which among the following does not belong to Juran’s ten steps to quality improvement?
- Which among the following does not belong to Juran’s Quality Trilogy?
- Which among the following does not belong to the classification of Cost of Quality done by Juran?
- Which among the following is not part of Juran’s ‘Three Role Model’?
- Which among the following is not a contribution made by Juran?