For proper implementation of TQM, we need ________________

For proper implementation of TQM, we need ________________

a) To form a confidential group within the company
b) To have two managers in the company
c) To have effective communication between employees
d) To have intermittent communication between employees

Answer: c
Explanation: TQM focuses on the involvement of all employees in an organization. For this, effective communication must take place. Effective communication will augment the chances of delivering quality products to customers. Also, the chances of errors will be minimalized.

More Questions on Characteristics of TQM

  1. Decisions in a company which follows TQM is _______
  2. What is the kind of focus put on a company’s processes in TQM?
  3. Which of the following is the kind of planning approach a company following TQM follows?
  4. Which of the following is a principle of TQM?
  5. Which of the following is a principle of TQM?
  6. To attain customer satisfaction, which of the following is mandatory in TQM?
  7. Which of the following is a principle of TQM?
  8. In tradition management, Inspection philosophy is followed, and in TQM ________
  9. Which of the following is not a performance measure to ensure the highest degree of quality?
  10. In TQM suppliers are treated as _______

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