What is TQM? [MCQ]

What is TQM?

a) Total Quality Management
b) Total Quality Maintenance
c) Total Quality Mitigation
d) Total Quality Managers

Answer: a
Explanation: Total means made up of ‘whole’. Quality means the degree of excellence that needs to be achieved keeping customer satisfaction in mind. Management refers to the activities that are involved in establishing the highest degree of quality.

More Questions on Characteristics of TQM

  1. For proper implementation of TQM, we need ________________
  2. Decisions in a company which follows TQM is _______
  3. What is the kind of focus put on a company’s processes in TQM?
  4. Which of the following is the kind of planning approach a company following TQM follows?
  5. Which of the following is a principle of TQM?
  6. Which of the following is a principle of TQM?
  7. To attain customer satisfaction, which of the following is mandatory in TQM?
  8. Which of the following is a principle of TQM?
  9. In tradition management, Inspection philosophy is followed, and in TQM ________
  10. Which of the following is not a performance measure to ensure the highest degree of quality?
  11. In TQM suppliers are treated as _______

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