Which of the following does not belong to Deming’s 14 points on route to quality?

Which of the following does not belong to Deming’s 14 points on route to quality?

a) End the practice of awarding business on the basis of the price tag
b) Improve constantly and forever the system of product and service
c) End the concept of training
d) Institute leadership

Answer: c
Explanation: Institute training on the job is one of Deming’s 14 points on route to quality. Training will enable the employees to know about the proper functioning of the organization. It will also help the employees to try out their creative ideas but well within the rules followed by the organization.

More Questions on Quality Gurus – Deming

  1. According to Deming’s 14 points, the vigorous program of education and self – improvement must be ________
  2. According to Deming’s 14 points, the barrier to the pride of workmanship should be ______
  3. Which of the following is not a key element of the ‘System of Profound Knowledge’?
  4. What do you mean by ‘System of Profound Knowledge’ described by Deming?
  5. Which of the following does not belong to ‘Seven Deadly Diseases of Management’?
  6. Which of the following does not belong to ‘Seven Deadly Diseases of Management’?
  7. What is the other name of Deming’s cycle?
  8. Which of the following does not belong to Deming’s 14 points on route to quality?
  9. According to Deming’s 14 points, which of the following is the meaning of ‘Cease dependence on inspection to achieve quality’?
  10. According to Deming’s 14 points, which of the following is the meaning of ‘Adopt the new philosophy’
  11. Which of the following is not a contribution made by Deming?
  12. Who among the following is not an American Quality Guru?

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