Which of the following is a principle of TQM?

Which of the following is a principle of TQM?

a) Product-centered system
b) Integrated system
c) Intermittent improvement
d) Decisions made by top executives only

Answer: b
Explanation: Traditionally, organizations are organized into vertically structured departments. But TQM keeps the departments horizontally and focuses on interconnecting importance. The various departments and their functions have interdependence on each other. This becomes TQM’s focus.

More Questions on Characteristics of TQM

  1. For proper implementation of TQM, we need ________________
  2. Decisions in a company which follows TQM is _______
  3. What is the kind of focus put on a company’s processes in TQM?
  4. Which of the following is the kind of planning approach a company following TQM follows?
  5. Which of the following is a principle of TQM?
  6. To attain customer satisfaction, which of the following is mandatory in TQM?
  7. Which of the following is a principle of TQM?
  8. In tradition management, Inspection philosophy is followed, and in TQM ________
  9. Which of the following is not a performance measure to ensure the highest degree of quality?
  10. In TQM suppliers are treated as _______

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