[Solved] Quality leaders give primary importance to ___________ and their needs.

Quality leaders give primary importance to ___________ and their needs.

a) Internal and external customers
b) Founder and co-founder
c) Founder and internal customer
d) Founder and external customer

Answer: a
Explanation: Quality leaders give primary importance to internal and external customers and their needs. Leaders listen to customers, seek their opinion on the value of products or services, develop a close relationship with customers, implement joint improvement activity and lead the handling of complaints.

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