[Solved] Which of the false regarding quality leaders reviewing organizational performance?

Which of the false regarding quality leaders reviewing organizational performance?

a) They review organizational performance but not their own performance
b) They review organizational performance and also their own performance
c) They don’t review organizational performance as they hate it
d) They don’t review organizational performance as they don’t have time for it

Answer: b
Explanation: Quality leaders review organizational performance and also evaluate their own performance. This is the basic feature of a total quality management system where everybody is considered to have one single goal and that is too have continuous improvement in achieving customer satisfaction.

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