According to Deming’s 14 points, the vigorous program of education and self – improvement must be ________ a) Institutedb) Removedc) Discouragedd) Demoted Answer: aExplanation: According to Deming’s 14 points, the vigorous program of education and self – improvement must be instituted. This will help the employees judge themselves and improve on their own without any …
According to Deming’s 14 points, the barrier to the pride of workmanship should be ______ a) Removedb) Promotedc) Establishedd) Encouraged Answer: aExplanation: According to Deming’s 14 points, the barrier to the pride of workmanship should be removed. For example, the concept of annual or merit rating must be abolished. If management by objectives exists, it …
Which of the following is not a key element of the ‘System of Profound Knowledge’? a) Hatred for a systemb) Knowledge of statistical theoryc) Theory of knowledged) Knowledge of Psychology Answer: aExplanation: The appreciation for a system is one of the key elements of the ‘System of Profound Knowledge’. There is a need for managers …
What do you mean by ‘System of Profound Knowledge’ described by Deming? a) Management by positive co-operationb) Management by negative co-operationc) Management by unstable co-operationd) Management by pessimistic co-operation Answer: aExplanation: The system of profound knowledge is described by Deming. It means management by positive co-operation. There are four key elements of the system of …
Which of the following does not belong to ‘Seven Deadly Diseases of Management’? a) Reliance on financial figuresb) Excessive medical costsc) Excessive legal costsd) Absence of reliance on financial figures Answer: dExplanation: The concept of running a company on visible figures alone is considered to be one of the ‘Seven Deadly Diseases of Management’. Although …
Which of the following does not belong to ‘Seven Deadly Diseases of Management’? a) Lack of constancy of purposeb) Emphasis on short term profitsc) Reliance on performance appraisals and profitsd) Immobility of top management Answer: dExplanation: The mobility of top management belongs to the ‘Seven Deadly Diseases of Management’. If the top management itself is …
What is the other name of Deming’s cycle? a) PDCAb) ADCAc) MDCAd) SDCA Answer: aExplanation: The other name of Deming’s cycle is the PDCA cycle or the PDSA cycle. PDCA cycle means Plan, Do, Check, and Act. PDSA cycle means Plan, Do, Study, and Act. Deming’s cycle is a continuous quality improvement model. More Questions …
Which of the following does not belong to Deming’s 14 points on route to quality? a) End the practice of awarding business on the basis of the price tagb) Improve constantly and forever the system of product and servicec) End the concept of trainingd) Institute leadership Answer: cExplanation: Institute training on the job is one …
Which of the following does not belong to Deming’s 14 points on route to quality? a) Create constancy of purpose towards improvement of product and servicesb) Adopt the new philosophyc) Cease dependence on inspection to achieve qualityd) Start the practice of awarding business on the basis of price tag Answer: dExplanation: According to Deming’s 14 …
According to Deming’s 14 points, which of the following is the meaning of ‘Cease dependence on inspection to achieve quality’? a) Eliminate the need for inspection on a mass basisb) Inspection is not good for the productc) Inspection is independentd) Inspection cannot bring quality in products Answer: aExplanation: The need for inspection on a mass …